TERMS OF SALE

The purchase of Fumarel products through its webpage implies the express and unreserved acceptance of any kind of terms and conditions La aceptación de estas condiciones por parte del cliente quedan reguladas mediante la aceptación on-line de estas condiciones al pulsar la casilla " I agree to the terms of service and revocation terms and will adhere to them unconditionally"

AVAILABILITY AND PRODUCT

The electronic commerce law provides that the customer before placing an order has the right to know the essential characteristics of the product, so FUMAREL informs the clientthat the photographs and descriptions of the products for sale are not contractual but merely illustrative and do not commit FUMAREL that, taking into account the state of technologies, does as much as possible so that the colors and shapes shown in the photos are faithful to the originals, without variations being avoided due to technical limitations and the monitor in which is displayed. The orders placed by the client are subject to the stock of the product and the availability of the same. If the order is composed of a single article and this is not available, the client can be informed by means of the e-mail provided.

GARMENT EXCHANGES

It is possible to change an article whenever the change request is placed before the 3 first natural days since the reception of the item by the customer.

The amount of the purchase will only be returned in care of defect. Any other return will be paid as a vouchure.

In the event a client wants to change an item, you must send it to the address provided along its original packaging. The returned item must be in perfect condition. Any signal of use in the garment will entail the non-return or change of the same.

Only one change per transaction is allowed in the online store. Any second consecutive change will be accepted for the same purchase.

Any shipment cost due to an exchange or return will be charged to the customer. Postage due shippings will not be accepted. 

If you require any information of situations not contemplated in this terms and conditions you can requet it at central@fumarel.eu

Any customized or tailor-made product can be changed.

DEFECTIVE PRODUCT RETURN

If the product shows any defect or tare the client will have to contact during the consecutive 48 hour to the package reception to central@fumarel.eu

Our company will be responsible for the collection and delivery of the new product provided that once examinated by our quality department as long as it is confirmed by them that the existence of defects is due to its manufacturing and not the incorrect use of it.

Any customized or taylor-made product can be changed unless the reason is strictly due to a manufacturing defect.

 

DELIVERY

Deliveris will be made between 8:30 and 19:00 and require the signature of whoever recieves the package. In case the delivery can not be made due to absence of the client or authorized person the delivery company will get in touch with the client through the provided contact information.

It is important to accordingly fulfill the purchase form specifying an available address during working hours. The delivery company wont be responsible of errors during shipment caused by incorrectly specified addresses or missing data required for the delivery.

No deliveris will be made to postal codes

PACKAGING

Products will be delivered i an according bag or package.

If you desire to have your order wwrapped for gift you will have to indicate it at the moment of the purchase, marking the corresponding box.

Reservations are allowed in some products out of stock. in these cases the client will make the purchase and wait for it to be delivered in the indicated period.

The delivery will be made once the order and its availability are confirmed.

Keep i mind that orders made after 13:00h on fridays and during weekends or holidays will be sent during the next working day.

SHIPMENTS

Shipments will be delivered during the 24-48 hours following the order preparation. This delivery period does not take into account possible incidents between the courier company and the addressee, as in the case of recipient, mistakes in the delivery address or other.

 

SAFE PAYMENT

The client can pay its purchases with credit card (Visa, Mastercard...) through the RedSys safe payments platform

This payment system complies with the secure electronic commerce standards adopted by international brands such as Visa and Mastercard to guarantee the ownership of the buyer.

FUMAREL does not have access to the confidential information relative to payment methods.

SAFETY AND PERSONAL INFORMATION

The information provided by the customers will be used to process your order, you can exercise your rights of access, cancellation, rectiffication or opposition by sending an email to central@fumarel.eu

By registering on our website you consent to the processing of your data to send you communications and advertising about our products, promotions,, events, etc.

The personal data recieved will be treated in accordance with the Organic Law 15/1999 of December 13, Protection of Personal Data and the Royal Decree 12/2007 od December 21

APPLICABLE LAW AND COMPETENT JURISDICTION

The legislation applicable to these Rules of Use is the Spanish law, especially Law 34/2002 of July 11 on information and electronic mail services. The Civil and Commercial Code, the rules for the protection of the rights of consumers and users, and many other concordant norms.

To the extent permited by law, the parties, waiving any other jurisdiction that may apply, agree to submit to the jurisdiction of the Courts and Tribunals of Madrid

INTELLECTUAL PROPERTY

All material contained on the website www.fumarel.shop, as well as its designs, illustrations, photographs, logos, trademarks... are exclusive property of Fumarel.

TAX RESIDENCE:

VENTOBLOCK S.L.

ESB87878989

C/ Vía de los Poblados 17, Planta 5, Nave 22.

28033 Madrid, Spain.